Q1. What is the Delivery cost?

A1.  We offer various delivery package designed for our valuable customers. Customers get FREE DELIVERY on shoopping above 1499 TAKA. Inside Dhaka city our delivry cost is 50 TAKA, Outside Dhaka (Whole Bangladesh) our delivery cost is 90 TAKA. We Charge various rates for international Delivery. Details are at checkout page for internation clients.

 

Q2. What is the average delivery time?

A2. Customer can choose the delivery time during checkout. Simply choose the carriers section for the suitable time & cost. We offer Same Day (urgent), Next Day, 36-72 Hours (Outside Dhaka) or Customized delivry time

 

Q3. Do you deliver internationally?

A3. Yes! We Do. We Charge various rates for international Delivery. Details are at checkout page for internation clients.

 

Q4. Can I return a product or, What is the Return policy?

A4. As customer satisfaction is our primary concern, we offer product return on spot for some certain condition. They are 1) Products are partially or totally broken 2) Wrong product arrival, customer ordered different product 3) customer claims & proves that product is not original or used 4) Product with very short expiry date 

*ALL THE RETURN POLICY APPLIES FOR ON SPOT ONLY. CUSTOMER HAVE TO CLAIM A VALID REASON TO RETURN THE PRODUCT IN FRONT OF THE DELIVERY MAN. NO RETURN OR REFUND ARE GRANTED AFTER THE DELIVERY IS COMPLETED. PLEASE CHECK THE PRODUCT BEFORE LEAVING OF DELIVERY PERSON.

 

Q5. Can I get refund for a product or, What is the Refund policy?

A5. Customer gets refund only He/She falls under legitimate Retun Condition. Plaease see our RETURN CONDITIONS. CUstomer will get refund by mutual conversation as he/she want
 
*ALL THE REFUND POLICY APPLIES FOR ON SPOT ONLY. CUSTOMER HAVE TO CLAIM A VALID REASON TO RETURN & REFUND THE PRODUCT IN FRONT OF THE DELIVERY MAN. NO RETURN OR REFUND ARE GRANTED AFTER THE DELIVERY IS COMPLETED. PLEASE CHECK THE PRODUCT BEFORE LEAVING OF DELIVERY PERSON.
 
 

Q6. What Payment Methods Do you Accept?

A6. We accept all forms of payment,
VISA, MASTERCARD, MASTRESO, AMERICAN EXPRESS, NEXUS, NEXUS PRO, QCASH, bKash, DBBL mobile Banking, Payza & More...  We do not support PayPal

 

Q7. Is Cash On Delivery Accepted?

A7. Definitely! We Fully Accept Cash On Delivery inside Dhaka city only. Outside Dhaka, advanced payment is needed

 

Q8. I want a product but it's showing Out Of Stock!

A8. Sometime we run out of Stock for some reason. Either Maybe the product is very slow or customer doesn't like enough & soon will be terminated from our site or, the product is very populer hot cake that we run out of stock very fast. In this situation you can Just mail us for your interest for the particular product via Chat or E-mail. Then We will contact you very soon in sha Allah

 

Q9. Is credit card payment fully secure?

A9. All of your payment are 100% secure in sha Allah. Your payments are protected by 2 steps of security. It is processed under SSL encryption

 

Have a Question not listed above?

Just Drop us a line at 01787 555 666

 

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